At fiberspark, we hold your privacy in the highest regard. We are committed to ensuring that the information you share with us is handled with the utmost care and respect. This Privacy Policy explains how we collect, use, protect, and respect your personal data, as well as the choices you have regarding your information.

Your Privacy is Our Priority

Important: We do not sell, rent, or share your personal information with any third parties.

1. The Information We Collect

We collect personal information through various channels, especially when you make a purchase or register on our website. The types of information we may collect include:

• Personal and Contact Information: This includes your name, email address, billing and delivery addresses, order history, communications with our support team, product preferences, and any other details you voluntarily provide.

• Transaction Information: Depending on your payment method, we may collect details such as the name associated with your payment, card type, partial card number, and other account details.

• Technical Data: We may collect your IP address, browser type, operating system, language, location, and platform when you visit our website.

• Marketing and Communication Preferences: This includes your preferences for receiving marketing communications and your contact preferences.

2. The Information You Provide

You may choose to share personal details with us in various ways, such as making a purchase, leaving a review, or sharing content like photos, videos, or comments. This may include your name, email, address, product preferences, and other relevant details.

3. How We Use Your Information

We use your information to:

• Personalize communications and tailor our services to your needs

• Recommend products based on your preferences

• Assist with any inquiries or issues related to your purchase

• Process your orders and manage your account

• Provide ongoing support before, during, and after your purchase

4. Cookies, Web Analytics, and Tracking

To enhance your browsing experience, we use cookies, web logs, and Google Analytics. Cookies help us remember your preferences and improve site performance. You can manage your cookie preferences or opt-out of Google Analytics by using the available browser plugin.

5. Email & Text Notifications

With your consent, we may send you updates about new products, promotions, and other relevant news via email or text. You can expect to receive no more than four messages per month. To unsubscribe, simply email us at [email protected]

6. Sharing Your Data

While we do not sell or rent your personal information, we may share it with trusted third parties who assist us in delivering our services:

• Payment Providers: Banks, payment processors, and shipping carriers

• Service Providers: Web hosting and advertising platforms

• Legal Requirements: We may disclose your data when required by law or to prevent fraud.

7. Protecting Your Personal Information

We take every precaution to protect your data from unauthorized access, alteration, or disclosure. Your payment details are encrypted using SSL, and all transactions are securely processed via PayPal. While we strive to maintain the highest level of security, we cannot guarantee absolute protection in all cases, but we are continuously improving our systems.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. After you close your account or stop using our services, we may retain some data for legal, fraud prevention, or operational reasons.

9. Withdrawing Consent

You can withdraw your consent for the processing of your personal information at any time. Please note that doing so may limit your access to certain services. To update or delete your data, please contact us at [email protected]

10. Accessing, Reviewing, and Updating Your Information

You have the right to request access to your personal information, request corrections for any inaccuracies, and request the deletion of your data. To make any changes, email us at [email protected]

11. Changes to This Privacy Policy

We may occasionally update this Privacy Policy. Any changes will be posted on this page, and, where appropriate, communicated to you via email. We encourage you to review this policy periodically to stay informed about how we protect your information.

By using fiberspark, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, feel free to contact us at [email protected]. We are committed to ensuring that your experience with us is safe, secure, and rewarding.